Frequently Asked Questions

GENERAL:

IS 7 LAKES CAMPING OPEN YEAR ROUND?

Yes. 7 Lakes Camping is available to you all year round, allowing you to enjoy a variety of activities and the beauty of the surrounding countryside, in any season.

WHAT ARE THE RECEPTION OPENING HOURS?

Monday – Sunday
09:00 am – 07:00 pm
*We work with extended hours every Friday.

If you schedule arrival outside these hours, prior arrangement is required.

WHAT ARE THE OPENING HOURS OF "PLAJA/THE BEACH” THERMAL POOLS?

The large and small swimming pools of "The Beach", as well as the outdoor bar are only open during the summer season from May to September. The medium size pool is open all year round.

Opening hours:
Monday – Sunday
10:00 am – 07:00 pm

UNDER WHAT CONDITIONS CAN GUESTS VISIT "PLAJA/THE BEACH" MINERAL POOLS?

The use of "Plaja/The Beach" mineral pools is included in the price for guests of the camping. External visitors pay an entrance fee according to the price list.

IS THERE A RESTAURANT AT THE CAMPING?

There is a summer bar next to "Plaja/The Beach” thermal pools , which offers grills and quick specials. Please note that the bar only operates during the summer season and during the opening hours of the pools (09:00 am – 07:00 pm).

For your convenience, the camping has a fully equipped communal kitchen where you can prepare meals of your choice. We have also installed a vending machine which is available at all times.

Alternatively, within walking distance is the central part of the town of Sapareva Banya, where you have a wide choice of food establishments.

UNDER WHAT CONDITIONS CAN I USE THE COWORKING PREMISE?

The coworking premise has 6 workstations. Use of the room is subject to availability.

WHERE CAN I PARK MY CAR?

The campsite has an outdoor car park which features an electrical charging station, where you can leave your vehicles while staying with us. Car parking is free for all guests of 7 Lakes Camping.

Please observe the following rules for parking and moving around the campsite.

  • Parking of any kind of vehicle on the camping slots is prohibited unless you have registered to stay in the camping area. 
  • We ask that you do not park in a manner that blocks any exit/entrance points into the camping or on the grassy camping slots.  
  • Horn honking and other motor vehicle noise making is not permitted within the camping boundaries. 
  • Driving around the camping is only permitted in the case of arrivals and departures.
  • The speed limit in the camping is 20 km/h.

IS IT POSSIBLE TO COMBINE A VACATION AT 7 LAKES CAMPING WITH HEALTH CARE?

Yes, it is possible. 7 Lakes Camping is affiliated with the "Specialized Rehabilitation Hospital Sapareva Banya", which is located in the park above the camping area. We are the only campsite in Bulgaria that offers the possibility of treatment and prevention of a wide range of diseases while you enjoy your vacation outdoors.

CAMPING:

WHAT ARE THE ESTABLISHED ARRIVAL AND DEPARTURE TIMES?

Your camping pitch will be available after 02:00pm. If the camping occupancy permits, we will be happy to accommodate you earlier. Otherwise, there is an option to leave your vehicle in the parking spaces outside the camping area.

Check-out time is by 12:00 noon on the day of departure. For premium pitch users, the check-out time is by 02:00 pm.

IS IT POSSIBLE TO LEAVE LATER THAN THE ANNOUNCED DEPARTURE TIME?

If possible and by prior arrangement with the reception, the camping can grant a late check-out of the occupied pitch. Extended stays beyond the established departure time will be charged at 50% of the overnight rate, and full overnight rate will be charged for departures after 06:00 pm.

DO I NEED TO BOOK MY STAY IN ADVANCE?

We only require booking for group visits of 3+ motorhomes, campervans or tents, and for 4+ overnight stays. Otherwise, no booking is necessary. We are usually busiest around holiday dates and weekends during the summer season. We advise you to contact us a few days before your desired arrival date if you wish to visit us during the above periods.

WE ARE PLANNING A GROUP VISIT, WHAT DO WE NEED TO KNOW?

For organised events in the camping area and group visits of 3+ campers, caravans or tents we require a reservation in advance. 7 Lakes Camping reserves the right to refuse entry to groups who come without prior arrangement.

You can secure a slot at the camping by booking online or alternatively by calling at +359 879 12 63 30 or emailing us: info@7lakescamping.com.

When planning a group visit, please be aware of the camping rules. 7 Lakes Camping is not a place for noisy parties. Any events that are against the established rules, or would create a disturbance to other guests, are not appropriate to occur on the camping grounds. 

The period from mid-June to late September is one of high occupancy. For events of a more mass nature, we recommend that you plan dates outside of this time frame. Arrangements for such events must be made at least 4 weeks in advance of the event date.

CAN I CHOOSE A CAMPING PITCH WHEN I CHECK IN?

Yes. After check-in, you will be able to choose your camping pitch, depending on your preferred category and currently available slots. Moving to a different pitch than the one originally requested is only possible after coordination with reception.

IS IT POSSIBLE TO BOOK A SPECIFIC CAMPING PITCH?

We have no practice to guarantee accommodation at specific camping pitches. We ask for your understanding that this cannot always be taken into account.

At the time of check-in you will have the opportunity to choose your camping pitch from those available.

WHAT PENALTY DO I OWE IF I CANCEL MY BOOKING?

The cost of cancelling a booking depends on the date you request cancellation. Detailed information can be found in our booking conditions.

WHAT ARE THE APPROXIMATE SIZES OF THE CAMPING PITCHES AND WHAT DO I NEED TO KNOW ABOUT THEM?

The 7 Lakes Camping has 60 pitches to accommodate motorhomes, minibuses, caravans or tents. Pitches are divided into two main categories:

A) Standard slots: 60 m2 – 80 m2
B) Premium plots: 80 m2 –100 m2

The camping area is lighted and the individual pitches are numbered and clearly demarcated. In order to increase comfort, all camping pitches are laid out with a natural grass surface and are partially gravelled and railed. An outlet for electricity (16A/230V) and potable water is provided for each slot. As an added convenience we have provided chemical toilet service area and waste water drainage.

  • Connection to the water is by hose to a built in module with a tap.
  • The connection to the electrical supply is via standard camping socket (3 holes) and rubberized cable owned by the guest. Make sure you have an extension and a cable at least 10 meters long.

DO YOU ALLOW OPEN FIRES?

Open fires are only allowed in the provided for such purpose fire pit.

DO YOU HAVE A BARBECUE FOR COMMUNAL USE AND CAN I USE MY OWN?

In the camping zone there is a stationary barbecue for shared use. We also provide another portable charcoal barbecue.

You may use your own barbecues, charcoal grills and working gas appliances subject to safety regulations. Please clean up after yourself.

WILL I HAVE ACCESS TO WI-FI?

Of course. All guests of the camping have access to free wi-fi.

WHAT FACILITIES DOES 7 LAKES CAMPING HAVE?

Camping 7 Lakes is offering a range of facilities to its guests. Some of the facilities at your disposal are:

  • A dedicated chemical toilet service area;
  • Outdoor playground;
  • Equipped kitchen for common use;
  • Shop (coming soon);
  • Co-working space;
  • Outdoor swimming pools with mineral water;
  • Sauna for the winter season;
  • Washing machine and dryer;
  • Bikes and scooters for rent;
  • Possibility for rehabilitation treatments in specialized medical center. 

View a full list of our facilities.

HOW MANY BATHROOMS ARE THERE AND HOW FAR ARE THEY FROM THE CAMPING AREA?

Dedicated bathroom facilities are available for camping guests:

  • three men's and four women's bathrooms and WC;
  • We have built a specially adapted WC for people with mobility difficulties;
  • Baby changing room;
  • Оutdoor and indoor sinks for kitchen utensils

Sanitary facilities are 50-200m away, depending on the terrain where you choose to stay.

ARE THERE REGULATED REST TIMES AT THE CAMPING?

The hours between 02:00 pm - 04:00 pm and 11:00 pm - 08:00 am are designated for rest. During this period silence is required from all guests.

We ask you to be considerate and not to force your way of having fun on anyone. All campers have the right to enjoy a relaxing holiday.

The use of pyrotechnics, loudspeakers and Hi-Fi systems is not permitted at 7 Lakes Camping!

DO YOU ALLOW PETS AND UNDER WHAT CONDITIONS?

We warmly welcome your four-legged friends at the 7 Lakes Camping.

It is a prerequisite that owners have a health passport showing that pets are fully healthy and have had the vaccinations required by law. In addition, animals must be on a lead at all times, accompanied by their owner and not disturb the peace of other visitors.

Please clean up after your pets!

WHAT TYPES OF PAYMENT METHODS DO YOU ACCEPT?

Several payment methods are available:

  • In cash at the beginning of the stay (we accept cash payments in BGN only)
  • By bank transfer to bank account after proforma invoice (advance payments)
  • By debit/credit card (we accept Mastercard / Eurocard / Visa)

IS THE WATER AT THE CAMPING DRINKING?

The quality of our drinking water is excellent, so you can safely use the tap water in all parts of the camping.

WHAT RESPONSIBILITIES DO I HAVE REGARDING THE CLEANLINESS OF THE CAMPING?

Please help us to keep the camping environment clean and pleasant for everyone. The small things we can do:

  • When you leave, make sure you leave the camping you are using clean and tidy;
  • Do not dispose waste except in the recycle bins provided;
  • Keep all premises and appliances clean;
  • Do not dispose of items in the toilets except toilet paper;
  • We have set up designated areas for cleaning chemical toilets and disposing of wastewater. It is expressly forbidden to empty them elsewhere;
  • Washing motorhomes is not possible on the camping grounds. You can use the services of the nearby car washes in Sapareva Banya;
  • Do not use the bathrooms to bathe your pets;
  • Do not leave your kids unattended in the shared kitchen.

Please leave the camping as you would like to find it!

WHAT ELSE SHOULD I KNOW?

A confirmed reservation and stay at 7 Lakes Camping is considered as an automatic acceptance of the camping rules and booking conditions . We encourage you to get aware of the established rules before visiting us.

Violation of the established rules may result in termination of your stay at the camping.

USEFUL INFORMATION:

IS THERE PUBLIC TRANSPORT FROM SOFIA TO SAPAREVA BANYA?

Sapareva Banya is located 75km from Sofia and about 15km from Dupnitsa. At current here is no direct bus from Sofia to Sapareva Banya.

From the Central Bus Station in Sofia every two hours there is a bus to Dupnitsa /passing through the "Ovcha Kupel” bus station/. From the Dupnitsa bus station every 60 minutes you can take public transport to Sapareva Banya.

Up-to-date information on bus timetables can be obtained by calling the following telephone numbers:

  • Sofia Central bus station: +359 (0) 900 63 099
  • Ovcha Kupel bus station: +359 (0)2 955 53 62/ +359 (0)875 105 097
  • Dupnitsa Bus Station +359 (0)701 40 854

There is a possibility to travel from Sofia to Dupnitsa by train, which departs from Central Railway Station. Please note that this option will extend your journey by at least half an hour.

HOW CAN I GET TO THE FAMOUS SEVEN RILA LAKES?

The cable car is the most popular transport to the Seven Rila Lakes. The open-air double chair lift, whose lower station is near the resort of Panichishte and reaches the Rila Lakes hut, is about 15km from our camping. The lift ride takes about 20 minutes. Up-to-date information about the opening hours and prices of the lift can be found here . If you have the time, enthusiasm and especially the physical ability, you can climb up and down the hiking trail that passes under the lift.

In addition to the above options, you can reach the Seven Rila Lakes by one of the hiking trails from the surrounding huts and sites. The most popular are the hikes from Zeleni Preslap via Skakavitsa Hut , from Lovna Hut and from Pioneriska Hut.

In total you should allow about 5-6 hours for the tour with short breaks. Each stage of the trek takes approximately an hour, except for the descent to the Seven Lakes Hut, which is a little longer. For the physically fit, the time may be an hour or two less.

IS THERE SKIING AVAILABLE IN THE REGION?

The oldest and largest ski resort in Bulgaria, Borovets, is located 37km from the camping. The resort is situated on the northernmost slopes of the Rila Mountains and at an altitude of about 1300m. It has some of the best skiing and snowboarding trails in Bulgaria, for both beginners and advanced skiers, and some trails are designed for night skiing. The ski season usually lasts from mid-December to April.

The smaller ski resort of Malyovitsa, in the north-western part of the Rila Mountains, offers excellent skiing conditions. The resort is situated in the picturesque area of Mecha Polyana, in the valley of the Malyovitsa River. An asphalt road leads to it from the town of Samokov and the village of Govedartsi.

Up-to-date information about Borovets can be found on the website www.borovets-bg.com .

More information about Malyovitsa is available at www.malyovitsa.com .

So many possibilities...

We are always available to assist in compiling a rich program for your entire stay at 7 Lakes Camping!

About us

Located at the foot of the majestic Rila Mountain,
7 Lakes Camping is the perfect getaway for the whole family.

Location

1 "Serafim Yordanov" str.
Separeva Banya, 2650,
(next to "Plazha" complex)

Contacts

info@7lakescamping.com
+359 879 12 63 30
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